Present productivity replaces perfect presenteeism as the people-focused goal in the future workplace.
The impact of an indulgent global culture that celebrates the ‘always-on’ workaholic is far-reaching.
Today the labour market values professional development and personal branding more than a stale degree or employee number. The headline read: "Apple, IBM, and Google don’t care anymore if you went to college." on Thursday, 23 August 2018. Need more proof?
Prioritising all your stakeholder relationships, instead of only focusing on the customer experience, is the only priority that matters.
For many companies globally, there has been a shift towards customer-first policies and practices. The consensus is that improving your customer experience has a direct, positive impact on a company’s bottom line. Makes sense, right?